Processing - please wait
Alpha Customer Service Call Centre is currently closed

Call Centre closed

Call the HelpLine on0870 300 1964

Call Centre time01:57:54

Today: 8:00 am - 5:30 pm
Tomorrow: 9:00 am - 4:00 pm

Check out our f.a.q for answers to common questions. Alternatively, you may also send a message via this website.

Alternately flashing red A and red B light emitting diodesFlashing lights on your boiler and misplaced or lost your user guide? Find out what they mean.


Alpha Heating Innovation - helpling you meet and exceed the requirements for the Code for Sustainable Homes

At Alpha, we are confident that we can help you specify a heating system that more than matches your requirements.

partsarena - Alpha's service partners for spare parts
installer/merchant parts serviceLogin to the Alpha Parts Arena
Investors In People Alpha Heating Innovation are registered with the Government Endorsed TrustMark programme
Carbon Neutral logo Alpha win the Heating and Ventilation News Marketing Inniative of the Year award 2007
Read more news storiesSubscribe to our Alpha Heating Innovation RSS News feed

Latest news

New Alpha warranties put paid to illegal operators

Alpha Heating Innovation has announced yet another groundbreaking initiative that will help eradicat...more

31/10/2008

Redrow Homes wins prestigious regeneration award

Redrow Homes has scooped the Alpha-sponsored 2008 award for 'Best Regeneration partnership between a...more

28/10/2008

PTS stock up on genuine Alpha parts

Sourcing official Alpha Heating Innovation parts has never been easier thanks to a recent agreement ...more

28/10/2008

Code Level 4 film highlights Alpha

A short film produced for Communities and Local Government, h...more

26/10/2008

Innovation plays a central role in the development of our business and our relationship with customers. We pride ourselves on being the first in developing key features that really make a difference to the performance of products we offer, as well as the installers that fit them.

Whether you are looking for a product to squeeze every last ounce of efficiency from conventional products like boilers, or one that utilises the renewable energy resources available to us, you'll find it in the Alpha Heating Innovation range. (Just take a look at GasSaver and the CORGI awardwinning SolarSmart) (read more)

Energy Saving Approved

We are pleased to announce that the Zenex GasSaver GS-1 has today been approved as an Energy Saving Recommended product by the Energy Saving Trust. The approval has been granted by the Energy Saving Trust specifically and only for use with the Alpha CD range of boilers.

Find out more about the Energy Saving Trust approved GasSaver

10 Years - Guaranteed

Alpha CD28C Extra - 10 Year Parts and 5 Year Labour GuaranteeOur new CD Extra boiler package brings unparalleled long-term peace of mind. Incorporating a CD28C combi and a PremierPack wall-mounting jig - both of which are usually sold separately - it comes with a generous 5 year labour guarantee and an unprecedented 10 year parts guarantee.

more about CD Extra

Climate change

Open the window to a brighter futureClimate change, rising gas prices and the depletion of the earth's supply of fossil fuels are some of today's most pressing issues. They are no longer concerns that we will have to face at some point in the future. They need addressing today.

the Alpha solution

Carbon footprint

The UK Government 'Act on CO2' initiative logo The central government Act on CO2 Calculator is the first step in helping you understand your relationship with carbon dioxide (CO2) as it will give you an estimate of how much CO2 you emit annually.

Calculate my carbon footprint